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Technology · Member factsheet

Robotics in senior care

APN AdvisoryJune 2026With supplier partner Direct Supply
A service robot and residents in a bright community corridor

More people are living longer while fewer working-age caregivers are available, and new construction sits at multi-year lows. Staffing alone can’t close that gap. Service robotics is one of the few levers that gives caregiver time back to residents without adding headcount.

The demand side is not slowing down:

89.1%Senior housing occupancy, Q4 2025
>90%Forecast occupancy by end of 2026
↓4%Caregiver support ratio by 2060

Occupancy and workforce figures: NIC MAP.

What a service robot actually does

A robot is a workflow tool, not a science project. The right question isn’t “is it impressive?” — it’s “what work can it reliably take off the team?” Every useful robot does five things:

senses the space · moves safely through it · does a real task · reports what happened · fits the workflow you already run

Where it fits in a community

Delivery & logisticsBack-of-house trips, supply runs, meal delivery
Housekeeping & maintenanceDaily floor care that happens on schedule, with a record
DiningSmoother service flow — servers stay in the room with residents
Resident engagementTools that support connection and activity programming

How residents respond

From autonomous floor-care deployments across 75+ communities (Sabra · Direct Supply · SoftBank Robotics): 92% support continued use, 87% say flooring looks cleaner, 82% respond positively to the robot, and 63% noticed the building smelled fresher.

Ninety days from interest to adoption

A steady cadence keeps robotics from becoming a pilot that never scales. Start with required, predictable work that steals time from care.

Days 0–30
Pick the workflow

Measure the burden, name an owner, define success

Days 31–60
Prepare the building

Routes, Wi-Fi, charging, and telling staff and residents what’s coming

Days 61–90
Run it on real shifts

Review weekly, adjust routes and timing

After 90
Scale or stop

Keep what earns its place; document the return

“Robotics doesn’t replace hospitality. It protects it — by cutting the errands that pull staff away from residents.”

Program data courtesy of Direct Supply, an APN supplier partner. Funding pathways and the full evaluation worksheet are in the member edition.

Evaluate robotics with APN Advisory →
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